Local Traders is a fast-growing start-up in the blockchain and cryptocurrency space and we are looking for a P2P Dispute Analyst to join our team. The ideal candidate will have a minimum of 2 years of experience in dispute resolution, with a strong understanding of P2P transactions and the challenges associated with them. Prior experience as a P2P merchant, expert trader or vendor is highly preferable.
This is a long-term contract position, with a minimum of 6 months, and offers a competitive salary package and equity in the form of LCT tokens. You will have the opportunity to work with an international team, in a flat organization structure, with flexible working hours and casual work attire.
Investigate and resolve disputes arising from P2P transactions on our platform.
Maintain a high level of customer satisfaction by efficiently resolving disputes and communicating with all parties involved.
Stay up-to-date on the latest developments and best practices in P2P dispute resolution.
Develop and maintain policies, procedures, and standards for P2P dispute resolution.
Collaborate with the security team to ensure that all disputes are thoroughly investigated and resolved in a manner that protects the security and privacy of our users.
Minimum of 2 years of experience in dispute resolution, with a focus on P2P transactions. Prior experience as a P2P merchant, expert trader or vendor is highly preferable.
A Bachelor's degree in Law, Business Administration, or a related field.
Strong understanding of P2P transactions, blockchain technology, and cryptocurrency.
Excellent interpersonal and communication skills, with the ability to negotiate and mediate disputes effectively.
Strong problem-solving skills and the ability to think creatively to find innovative solutions to disputes.
Prior experience in P2P dispute resolution is highly desirable.
If you are a highly motivated and experienced dispute resolution professional with a passion for blockchain and cryptocurrency, and have a strong understanding of P2P transactions, we would love to hear from you. Join us in our mission to build a secure and user-friendly P2P Crypto Exchange for the LATAM region.