Social Media & Community Manager


Remote - US Remote

Full time


Nov 14

About the Role

We’re looking for an energetic, creative minded, well organized, and self-motivated Social Media and Community Marketing Manager, to grow our presence and audience. If you are comfortable in a new emerging space like Blockchain/Crypto/NFT, and have the attitude of figuring things out, driven by results, and adapt to additional responsibilities, then keep reading. 


  • Determine & maintain KPI/measurement frameworks & overall social media and community listening frameworks including crisis management.
  • Work closely with the product team to transform product features into compelling marketing social content, promote our product & services on social media and track and report results and performance. 
  • Post clear and compelling content and grow followers and engagement (comments, likes, etc.) across our social media channels. 
  • Interface with the security incident team in pushing out timely news flash alerts on social media platforms e.g. Twitter.
  • Monitor and report on audience feedback and engagement. 
  • Track and optimize social media performance with clear metrics.
  • Use social media tools to track and capitalize on emerging trends, memes, and narratives in the cryptocurrency community. 
  • Stay up-to-date with the latest in social media technologies and features. 
  • Always respond to audience feedback in a professional and polite manner.


  • 3+ years of relevant experience (social media and community) marketing, preferably with a blockchain, crypto, cybersecurity or developer, open source community style audience.
  • Proven experience managing multiple social media and community channels worldwide, with examples of successful KPI achievements relating to growth and engagement.
  • Experience working in a fast-paced, high growth software startup company where change is a constant
  • Able to demonstrate growth hacker strategies for drastically growing audiences across social media and community channels like: Twitter, LinkedIn, Telegram, Discord.
  • Self-starter, ability to lead innovative, entrepreneurial efforts and drive for excellence
  • Creative, extreme attention to detail and highly organized.
  • Able to function independently, as well as collaboratively with other team member
  • Familiarity with use of social media reporting platforms e.g. Sprout Social.
  • Familiarity with Blockchain, Crypto, NFT type audiences and engagement of such an audience is a plus.

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