Product Operations Specialist

RECUR

Remote - US Remote

Full time

Operations

Nov 23

What you will do at RECUR

  • You will become an expert in our product and ensure cross functional partners are up to date with the latest developments, and always looking for opportunities to improve our processes
  • Share with Product Management statuses of important SLAs and KPIs
  • Writing public facing documentation as well as communicating with customers
  • Identify product quality trends and root causes with the support of cross functional teams
  • Ensure open cross functional collaboration and communication between product, engineering, design, operations, and all other relevant functions
  • Advocate for, and drive, product and process improvements
  • Manage product management tooling and workflows

What you bring to RECUR

  • 1+ years of experience in product operations, technical support, or a similar role
  • Ability to dive into technical problems and clearly communicate cross functionally, in a remote first environment
  • Self driven to learn new things and adapt in a rapidly growing startup
  • Excited to tackle new challenges in a new and undefined space
  • Experience using product tools like Jira, Github, Datadog a HUGE plus
  • Excellent verbal and written communication 


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RECUR

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