Manager, HR Operations



Full time


Jan 25

Main Responsibilities

  • Be accountable for daily HR operation, such as the preparing and filing of documents, benefits administration including inhouse monthly payroll
  • Maintenance of data integrity in HRIS systems
  • Understand and execute the end-to-end HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
  • Provide regular and ad-hoc reporting services in an accurate, meaningful, and timely manner
  • Work collaboratively to improve efficiency and consistently execute all HR business processes
  • Assist to review/update/create employment documents for compliance including templates, offer letter, employment contract, consulting service agreements, and other employment-related templates through working with key parties
  • Provide support on application, renewal & cancellation of employment passes
  • Processing of Government bodies claim such as maternity claims, childcare leave claims, NSmen claims and other applicable statutory claims
  • Support employee relations by providing guidelines and clarifications on polices and their application
  • Supporting employee queries on daily basis
  • Participate in special projects on a local and global basis as required (20% of the time)


  • Bachelor's Degree with solid HR Operation experience in a fast-paced environment
  • Deep understanding in Singapore Employment Act & local compliance practices
  • Strong customer orientation in the delivery of internal services
  • Ability to manage and prioritize multiple work streams rapidly and effectively
  • Strong aptitude for problem solving and the drive to think creatively
  • Ability to work independently, under pressure with frequent deadlines
  • Ability to handle confidential information, professionally and appropriately


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