Manager, HR Operations

Main Responsibilities

• Be accountable for daily HR operation, such as the preparing and filing of documents, benefits administration including inhouse monthly payroll
• Maintenance of data integrity in HRIS systems
• Understand and execute the end-to-end HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
• Provide regular and ad-hoc reporting services in an accurate, meaningful, and timely manner
• Work collaboratively to improve efficiency and consistently execute all HR business processes
• Assist to review/update/create employment documents for compliance including templates, offer letter, employment contract, consulting service agreements, and other employment-related templates through working with key parties
• Provide support on application, renewal & cancellation of employment passes
• Processing of Government bodies claim such as maternity claims, childcare leave claims, NSmen claims and other applicable statutory claims
• Support employee relations by providing guidelines and clarifications on polices and their application
• Supporting employee queries on daily basis
• Participate in special projects on a local and global basis as required (20% of the time)

Requirements

• Bachelor's Degree with solid HR Operation experience in a fast-paced environment
• Deep understanding in Singapore Employment Act & local compliance practices
• Strong customer orientation in the delivery of internal services
• Ability to manage and prioritize multiple work streams rapidly and effectively
• Strong aptitude for problem solving and the drive to think creatively
• Ability to work independently, under pressure with frequent deadlines
• Ability to handle confidential information, professionally and appropriately