Manager, HR Operations
Main Responsibilities
- Be accountable for daily HR operation, such as the preparing and filing of documents, benefits administration including inhouse monthly payroll
- Maintenance of data integrity in HRIS systems
- Understand and execute the end-to-end HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
- Provide regular and ad-hoc reporting services in an accurate, meaningful, and timely manner
- Work collaboratively to improve efficiency and consistently execute all HR business processes
- Assist to review/update/create employment documents for compliance including templates, offer letter, employment contract, consulting service agreements, and other employment-related templates through working with key parties
- Provide support on application, renewal & cancellation of employment passes
- Processing of Government bodies claim such as maternity claims, childcare leave claims, NSmen claims and other applicable statutory claims
- Support employee relations by providing guidelines and clarifications on polices and their application
- Supporting employee queries on daily basis
- Participate in special projects on a local and global basis as required (20% of the time)
Requirements
- Bachelor's Degree with solid HR Operation experience in a fast-paced environment
- Deep understanding in Singapore Employment Act & local compliance practices
- Strong customer orientation in the delivery of internal services
- Ability to manage and prioritize multiple work streams rapidly and effectively
- Strong aptitude for problem solving and the drive to think creatively
- Ability to work independently, under pressure with frequent deadlines
- Ability to handle confidential information, professionally and appropriately
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